Ten
Tips for Being a Vendor at EE
By Eric Henning
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As an EE member, you
want to highlight your business in an effective and positive way, and
each month we have, in addition to our Member Spotlight talk, a small
number of spaces for Vendor Displays. Here are some ways to get the most
from this very inexpensive marketing tool.
- Go Visual
– Use photos, color, textiles, 3-dimensional objects, and other
techniques to make your display more attractive. Sheets of paper with
words will attract one type of client, but many people are more attracted
to strong visual images. For example, instead of a chart showing fund
returns, a financial planner might use a photo of parents hugging their
new college graduate.
- Go Vertical
– Flat brochures or papers resting on a table may be overlooked
by people passing by. Use table top acrylic sign holders and brochure
holders to make your pieces more visible. A small table top trade show
display might be a great idea for your business.
- Give Away
Something – People love getting things for free, and
you can promote your business without breaking the bank. If you sell
consumer products, such as household products, candy, etc., you can
give out samples. If your wares are higher-priced, you can collect business
cards in a fish bowl or vase and draw a product winner during open networking
before the speaker. Service providers can give away a free consultation
or upgrade.
- Be There!
– Get to EE early to set up and great early birds. This
is a great time, since there are fewer distractions. Also make a point
to greet newcomers; studies show that people remember their first contact
in a group longer than anyone else. Mention your display during the
introductions, and then stay at your display during open networking
and after the meeting.
- Use Testimonials
And Stories – Many people relate better to people than
numbers or pictures – make your presentation more appealing by
sharing success stories and client testimonials – with their permission,
of course.
- Use a Hook
– A generic description of your carpet-cleaning business is boring.
A giant photo of dust mites is riveting. Questions are more interesting
than answers: “Do you know what’s living in your carpet?”
Perhaps you’re not saving them from some unpleasant fate, but
instead are offering something pleasurable, such as a travel package.
You can challenge commons assumptions: “The Mediterranean is closer
than you think!” – as you explain that the price of some
package is more reasonable than most people imagine.
- Benefits,
Not Features – This may come as a shock, but nobody cares
about your business. They don’t care about your products and services
you provide. They care about what you can do for them. For example,
if you clean carpets, people are more interested in getting their house
clean quickly, easily and safely than they are interested in the latest
whiz-bang product.
- Keep It
Uncluttered – Don’t use every idea at the same
time! Rotate ideas from month to month to keep your display fresh. Pick
one overall theme, product or service on which to focus and build your
display around it. Study after study shows that customers don’t
do as much business as they could because they don’t know the
full range of services their vendor provides. This is one way –
over time – to educate your potential customers and Referral Advocates
about all the services and products you provide.
- Get Help
– If you don’t feel you have the skills to design and effective
display or write the words or choose the images, then there are many
people in EE who have the talent and the expertise to help you. Hire
them! If you are in the marketing business, you can do a display and
have your business name as part of it – in effect, your customer
is a sample of your service!
- Be Consistent
– To stay “top-of-mind,” you need to be in
front of people on a regular basis. Good marketing is about repetition;
great marketing is about adding depth and dimension to people’s
perception of you each time they see you. Consider using a vendor display
every month or every other month to stay in front of your Referral Advocates
at EE!
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